Why Work at Lenovo
Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive.
And we go big. No, not big huge. We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world.
Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere.
The one thing that’s missing? Well you...
Description and Requirements
We are looking for a talent who wants to think ahead, ask questions, don't settle for the standard, and realize creative ideas.
We don't want to be different, we want to be better. Is "Different is better" also your motto?
The Channel Support ISR is responsible for onboarding, developing and managing of new resellers and partners for Lenovo ISG, enablement of new partners and promotion to higher levels of Lenovo ISG channel programs and promos, as well as reactivation and re-engaging partners that have slowed transactions, within and assigned territory.
You will be reporting to Inside Sales Manager.
Onboard, develop and manage a set of business partners assigned within a set region;
Positioning Lenovo ISG benefits for partners and gathering partner account profile;
Driving Partner Portal & Partner education adoption by partners;
Building and maintaining lasting relationships with key roles within a partner account;
Discovering partner’s pipeline and keeping it updated from partner side;
Keeping partners up-to-date on Lenovo ISG news and promos;
Checking compliance with Partner Program requirements and drive upgrade of partner level;
Developing a solid working knowledge of Lenovo ISG products and the benefits they provide to potential and existing partners;
Providing support to partners including help with licensing and technical issues related to Lenovo ISG products;
Manage End to End assigned SMB / MM Leads with Business Partner
Certification Management - Tracking and Invite Business Partners
Tracking of Target Achievement and Clip levels and proactive Alignment with Business Partners
Main point of contact for Business Partners - proactive and reactive communication in local language
Channel Delivery Issues with deep interlock with distributors and local SMB Manager and Distribution account manager
Proactively involve the local Technical Sales and LETS Team when needed
Participate in local Channel Events in assigned market to meet partners face to face.
Updating and maintaining partner accounts in CRM system.
This job requires good communication skills, especially verbally. You should be a good, smooth, calm, enthusiastic talker able to learn quickly features and benefits of the products and a persistent attitude will make you the perfect candidate.
What else you should have :
2+ years experience in selling IT hardware and software brands in a channel model;
Bachelor’s Degree preferred (a combination of education and experience will be considered);
Knowhow on how to approach different types of persons in order to establish positive and lasting relationships;
Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter;
Ability to adapt to changes in role and responsibilities;
Understands channel model, mindset, industry, and market;
Exceptional verbal and written communications skills; excellent electronic correspondence skills, with knowledge of basic business research tools;
Knowledge of Hardware industry and the ability to relay information to the partner community;
Proficiency in MSOffice based automation tools (Excel, Outlook, etc)
Strong interest and passion for technology innovation and the industry.
Fluent in French and English.
What We Will Offer :
A multitude of professional and personal opportunities
An open and stimulating environment within one of the most forwarding thinking IT companies
A chance to be the entrepreneur of your assigned territory
Flat structures and fast decision-making processes
An international team with a high focus on Gender Diversity
Opportunities within Strong Employer Brand
Attractive compensation package
We are looking forward to discussing this position with you soon! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.