ITSM Toolset Architect
Siemens Energy
Bucuresti, Bucuresti, Romania
3 zile în urmă

LET’S TALK ABOUT YOU

Your Profile

  • Masters or Bachelor’s degree in IT, Computer Science, or Business Administration related field.
  • ITIL Certification preferred but not required.
  • ServiceNow certification preferred
  • Proven track record with ITSM technologies and systems integration.
  • Proven track record with ServiceNow Portal, including designing and implementing solutions and fundamental understanding of the relevant key technologies
  • Proven track record with IT Asset Management principals and technology
  • Good Communication Skills
  • Experience with Customer Service and Customer Satisfaction measurement
  • Knowledge of ITIL standards and best practice.
  • Experience with Agile Service Management (release and deployment strategy).
  • Your responsibilities

  • Collaborate with IT Leadership, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives.
  • Provide strategic guidance to teams and project managers.
  • Provide technical input to ServiceNow design, implementations and management.
  • Coordinate and delegate cross-project initiatives.
  • Advise on design and strategy of the Portal
  • Coordinate the management of complex issues that may arise as the Portal service seeks to deliver benefits .
  • Define technical solutions aligned with client business problems at an architectural and design level of detail
  • Advise on integration of ServiceNow with other applications and toolsets
  • Youropportunities for personal growth

  • Theopportunity to engage in an exciting environment on challenging projects
  • Strongprofessional support and working with colleagues around the world
  • Professionaldevelopment opportunities within the company
  • To bepart of a growing function with a dynamic, informal and inspiring workingenvironment in a position that entails a large responsibility
  • LET’S TALK ABOUT US

    Let’s make tomorrowdifferent today" is our genuine commitment at Siemens Energy to allcustomers and employees on the way to a sustainable future.

    In our Business Functions weenable our organization to reach their targets by providing best-in classservices and solutions in the areas of IT, HR, Finance, Real Estate, Strategy& Technology and more.

    MORE INSIGHTS

    Be Energized. Be you.

    Lucky for us, we are not all thesame. Through diversity we generate power. We run on inclusion and compassion.Our combined creative energy is fueled by at least 130 nationalities.

    SiemensEnergy celebrates character no matter what ethnic background, gender, age,religion, identity, or disability.

    We energize society. All ofsociety.

    Jobs & Careers : https : / / www.siemens-energy.com / global / en / company / jobs.html

    LI-GK1

    Organization : Information Technology

    Company : Siemens Energy S.r.l.

    Experience Level : Experienced Professional

    Job Type : Full-time

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