User Acquisition Investigations Coordinator
Bucharest, Gameloft
6 zile în urmă

Job Description

We are looking for a User Acquisition investigations coordinator to join our UA department, Bucharest studio.

You will be :

  • Managing the support requests sent by the campaign managers team and ensuring that they are followed and resolved on time.
  • Investigating campaigns that do not work in normal parameters and communicating with local development teams, campaign managers and external partners.
  • Engage in periodic verification of reporting interfaces and detection of campaigns with a high degree of impact and operation under parameters.
  • Responsibilities :

  • Assimilates the necessary knowledge about the rules and procedures specific to the department, personal responsibilities, contacts, after training and reading the documentation.
  • Receives and understands the information presented about the structure and behavior of the User Acquisition system and reporting tools.
  • Receives and understands the information presented in the training about the structure of external partners and related tools.
  • Receives, prioritizes and responds promptly to requests for investigation from Campaign Managers.
  • Qualifications

  • High school graduate, student or Bachelor’s degree
  • Knowledge of using mobile platforms
  • Experience in data analysis using Excel or similar tools
  • Intermediate level English
  • Nice to have :

  • Knowledge of general techniques, databases, programming basics
  • Experience in UA
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