24-Mar-2020 Full Time
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2nd Line Operations of Fixed Networks in a multi-vendor environment.
Preventive and corrective second level troubleshooting ensuring quality and continuity of service and the restoring time for Fixed and Transport Network Elements.
In collaboration with 1st Line Operations teams, work out procedures related to the analysis of alarms in order to detect and eliminate faults.
Perform data configuration, software rollout and support integration activities with planning and delivery functions.
In case of incident, assure troubleshooting analysis and all the repair actions, including vendor support escalation, in order to achieve service restoration of the Fixed Access Networks.
Perform proactive maintenance activities to prevent incidents and constantly optimize the Fixed Access Networks. Take corrective measures based on performance management and indicators trend analysis.
Spot and address capacity issues.
Assure planned work activities, network rollout, software upgrades and parameter changes in Fixed Access Networks ensuring quality of service and avoiding regression on network functionalities.
Management and implementation of automations initiatives using scripts or programming languages.
Perform acceptance test and integration / configuration activities of new network elements of the Fixed Access Networks.
Operate auxiliary platforms : backup and restore, syslog management, network performance monitoring and management.
Knowledge sharing in order to increase technical skills of other teams involved in deployment and operations activities in the Fixed Access Networks.
University degree : faculty of Electronics , Telecommunications and Information Technology
2-3 years of experience in Fixed / IP / Transmission Network Operations and Maintenance activities
Very good knowledge of networking principles and protocols : GPON, DSL, DOCSIS, IP (Routing, Switching), QOS, equivalent knowledge of CCNA;
Good knowledge of transmission technologies : FTTx, WDM, SDH, OTDR
CISCO trainings and certificates or equivalent
Team working oriented
Italian and English (spoken and written)
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.
We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
We actively encourage everyone to consider becoming a part of our journey.