Job Title : Supervisor of Client Services
Department : Client Delivery Services
Reports To : Director / Manager Client Services
The Supervisor of Client Services is responsible for supervising and managing assigned Client Services Associates and / or Client Account Managers.
The Supervisor of Client Services is also responsible for understanding the status of their assigned team members’ clients and payrolls, and act as escalation point with the client when the need requires.
The Supervisor of Client Services participates in resource allocation taking into consideration their team members strengths and career desires.
The Supervisor of Client Services ensures client satisfaction and profitable margins for those supervised.
Duties and Responsibilities include the following.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP : ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve.
Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability.
We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP : ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws.
We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.
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