Credit Collection Analyst
Office Depot
Napoca, RO
‎în urmă cu 4 ore
source : jobs4it

Description : Manages the assigned outstanding accountsAble to deal with most routine risk assessment decisions (identity validation, credit limit review) for the assigned customersAnalyses and manages the situation of the assigned accounts (new and existing) within the established deadlines and contacts the customers for information / documents needed for collecting payments or releasing ordersIdentifies and prevents fraud attemptsNotifies customers with overdue debt and attempts to secure payment using telephone, fax, email, lettersRecords information about financial status of customer and status of collection effortsReceives calls from customers who have inquiries related to their ledger account balances or paymentsEstablishes and monitors credit limitsProcesses orders on hold by assessing associated risk and liaising with customersRecords information about financial status of customer and the status of assessment processRequirements : Very good language skills both written and spoken in EnglishEducational background in accounting / economic is an assetExperience in activities that implies relation with customers / call center / front office activities is welcomeSAP knowledge is a plusVery good interpersonal skills and ability to work in a teamCandidates will need to have a positive attitudeProfessional approach to workCapacity to work under pressureGood organizing skillsGood practical knowledge of MS Office tools

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