Customer Quality Engineer
Garrett - Advancing Motion
1 zi în urmă

Responsibilities :

  • Representing clients interests in the organization on the quality of both products to 0 km and during the warranty period;
  • Decide locking / unlocking delivery of quality problems that impact customer;
  • Coordinates and conducts activities at the plant, associated approval processes for new products according to specific conditions required by clients.
  • Reply actions specified by PEP phases 5-9;
  • Participate in activities certification process modifications / product, checking compliance with the specific requirements of customers;
  • Prepares the standard of work;
  • Coordinates setting up teams to analyze incidents impacting client and establish corrective actions;
  • Responsible for implementation of immediate protective action if customer complaints received;
  • Collaborate with counterparts in other plants of the company by transferring information about customers and how to handle problems;
  • Evaluate the effectiveness of corrective and preventive actions initiated as a result of defects impacting customers;
  • Coordinate analysis of products returned by the customer;
  • Coordinates customer visits and factory audits;
  • Maintains and updates the reporting system and database client on quality issues;
  • Performs other tasks received from the higher echelons or that it has assumed;
  • Requirements :

  • University degree mechanical profile, the car / engine;
  • Minimum of 3 years of experience in technical field
  • Minimum of 2 years of experience in quality and customer relationship : .
  • Knowledge of statistical control;
  • Good knowledge of drawing in terms of reading and interpreting ANSI and ISO standards;
  • English fluently
  • Knowledge of computer skills (Excel, Word, Power Point, Outlook);
  • Communication skills on different levels;
  • Capacity relational analysis and synthesis;
  • Autonomy and ability to work in cross teams;
  • Rigorous implementation of the commitments and deadlines;
  • Availability to travel to clients
  • German - nice to have
  • We are offering

  • Competitive salary and an attractive benefits package
  • Extensive training programs
  • Career growth opportunities
  • Dynamic and international work environment
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