Newsletter and Survey Reporting Specialist
Bucharest, Romania
4 zile în urmă

Job Description

The Business Intelligence Team is in charge of creating and maintaining various reporting processes and tools needed to monitor and improve decision-making in the company through data-driven analysis.

The Newsletter and Survey Reporting Specialist Newsletter for in-game surveys and newsletters starting from the creation of surveys and newsletter campaigns, up to reporting on the results of the in-game surveys and sent campaigns.

This position requires an active communication with each Game Team, who is responsible for the content of their newsletters, and with the Game Trend Analyst, who is responsible for the content of the in-game surveys.

This position involves testing the surveys and newsletters, checking for any bugs to report back for correction, and releasing the final surveys and campaigns once confirmed by the clients.

Responsibilities :

  • Use internal tools for preparing and sending newsletters
  • Supervise the creation of newsletters by game team
  • Coordinate with game teams or product managers on the creation of newsletter campaigns
  • Provide quality checks by test sending newsletters to ensure all displays and links are as intended
  • Communicate with internal teams for the emailing list specification
  • Structure data and prepare weekly and custom reports in Excel based on client specifications to evaluate the campaign's performances
  • Keep track of all newsletter requests and respond timely to inquiries
  • Use Survey Monkey or internal tools for preparing in-game surveys
  • Provide the consolidated link for in-game survey activation
  • Prepare the final survey results report using SPSS
  • Keep track of all survey requests and respond timely to inquiries
  • Maintain weekly documentation related to personal tasks and pending requests
  • Qualifications

  • Very good communication skills and ability to keep emails professional and organized
  • Able to manage and estimate time of completion, to prioritize workload and to complete multiple tasks simultaneously even under pressure and tight deadlines
  • High attention to detail without compromising the ability to keep track of parallel ongoing tasks
  • Autonomous, meticulous, self-motivated, problem-solving attitude, proactive
  • Strong analytical thinking and good work ethics
  • Mastery of Excel, and good Microsoft Office knowledge
  • Fluent written and spoken English with clear and concise email writing skills
  • Previous experience with Survey Monkey, or other email marketing tools, is a plus
  • Knowledge of HTML and SPSS is a big plus
  • Ability to handle multiple requests and deliver on the set deadline
  • Ability to follow multiple mail threads or discussions with various teams
  • Ability to complete repetitive tasks with consistent quality of output
  • Ability to report bugs in the newsletter templates or provide basic trouble-shooting for recurring minor issues
  • Ability to use report-writing and analytical skills in order to provide client support on results of the campaign
  • Ability to prepare and send recurrent reports following specified formats relating to the status of campaigns
  • Keen interest in games, mobile applications and knowledge of the free-to-play market would be a strong asset ;
  • Work experience in the gaming market would be a huge plus Reporting Specialist, Marketing Specialist, Market Surveyor, Marketing and Newsletter Assistant, Quality Assurance Analyst, etc
  • What Else can Gameloft Romania offer you?

  • Motivating salary
  • Lunch tickets
  • Medical insurance package, in partnership with Regina Maria Clinic
  • Supportive working climate, a team with a free communication style and the chance to be rewarded for outstanding performances
  • A chance to work in a real multinational team
  • A modern office complex including :
  • Cafeteria with hot food open during working hours
  • Fruit Day
  • Dedicated gym with personal trainers and various facilities
  • 3 massage rooms inside the building
  • Relaxation area with pool tables, ping pong tables, darts, Foosball
  • A dedicated kickboxing gym with free trainers and classes
  • Free aerobic classes inside the gym
  • Free psychological counseling
  • Kindergarten inside our courtyard
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