The Workforce Manager role is reserved to talents who enjoy helping, guiding and mentoring team members in development of their key competencies and skills.
The Workforce Manager within a COA and Cluster has a key role in :
Supporting the business by managing the identification and maintenance of operational and tactical demand and matching this demand to the available resource supply within the COA / Cluster and vice versa on an anticipating operational and tactical level.
Driving standardization & industrialization of the current processes, to achieve delivery excellence with respect to cost, quality and reliability
Supporting the business by providing them with consistent, fact based, validated corporate plans for the next fiscal year, and directions for the years after.
Supporting the roll-out and implementation of key tools within the Cluster / COA, adhering to global guidelines
Working with other WFM colleagues to ensure a harmonized approach across the Cluster.
Supports achievement of the group, divisional KPIs and benchmarks
Supports definition of reports and provides recommendations to optimize reporting
Desired profile :
Bachelor degree required and MBA or equivalent advanced degree preferred.
Understanding of current industry Workforce Management tools and processes.
Fluent in the definition of career paths, roles, skills and competences looking at the business needs.
Feel comfortable investigating technology skills looking at the business strategy.
Understanding of actual business demand and the way of working in complex projects.
Proven ability to translate strategic plans, objectives, and business goals into actionable, well-defined programs, projects, and initiatives.
Program and Project Management skills desirable.
Demonstrated ability to identify, execute and manage engagements across HR COE’s, Division and Operations and various functions of the business.
Strong problem solving, analytical and communication skills are essential to drive complex business issues to resolution in a fast-paced environment.
Optimistic, energetic and passionate in achieving business and operating success.
Collaborative and team-oriented working style.
Feel free to apply !