Change And Release Manager
Vodafone Limited
Romania,Bucuresti
2 zile în urmă

Be a member of a fast growing international organization! Vodafone Shared Services Europe is part of the Vodafone Group and operates in two EU countries as a commercial HUB for Vodafone activities all around the world with almost 3000 colleagues.

The Bucharest based center started its operation in 2014. Now it serves as a center for excellence in Technology, Customer Service, Fraud, Security Services and Finance hub.

Our Technology department is focused on Enterprise Product and Services, Infrastructure Management, Applications Operations and Customer Service Desk.

Using state of the art technologies, we are offering hi-tech solutions to Vodafone clients in 6 European markets.

The Budapest based center started its operation in 2007. Now it serves as a Financial, Enterprise, Business Intelligence, HR and Sourcing HUB, continuously focusing on supporting and improving processes in 29 countries and offering solutions to 150+ Vodafone Enterprise Customers.

Join us in Romania and in Hungary and be part of our global team, supporting Vodafone clients around the world.

Your day to day :

To ensure the successful delivery of changes and releases impacting mainly the IVC BSS system, with responsibility for the cross-

technology domain, change, release and environment management process as well as integrated process design, optimization and policy.

With these activities you will have a great impact on our business :

Coordinate E2E Release cycle, including release plan and deployment schedule for all vendors related to the Intelligent Routing platform

  • Creating and ensuring the maintenance of any associated release or change documentation and processes;
  • Establish, maintain and manage release change control process, track potential changes and drive ongoing improvement through the release process.

    Manage the CAB Process, to ensure that changes are correctly reviewed and risk assessed.

    Ensure all changes include appropriate technical steps, rollback plans, testing, appropriate resource plans, and that a proper risk assessment has taken place.

    Conduct Release Readiness reviews, Milestone Reviews, and Business Go / No-Go reviews

    With these skills you are a great candidate :

  • ITIL qualified
  • Software configuration management knowledge and experience
  • Proven record in creating, reviewing, documenting & improving processes / work instructions
  • Extensive experience with creating and reviewing release plans, implementation and back out plans
  • Good communication skills (chairing meetings, negotiation, handling difficult situations)
  • Sounds like the perfect job? We’ve got even more to offer :

  • Work from Home You can get to work remotely from anywhere you choose!
  • Medical and dental services
  • Life insurance
  • Dedicated employee phone subscription
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Ongoing Education we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
  • You get to work with tried and trusted web-technology
  • Getting in on the ground floor of a technology changing company
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