For our client, a well-known leader in personal systems and printing, with a presence in over 95 countries worldwide, we are looking for a Customer Sales Support Specialist with advanced German and English.
The Customer Sales Support Specialist provides technical expertise and pricing information for the assigned customers’ catalog, making sure that the Corporate clients can order the correct configurations on the agreed prices, anytime.
Experience in sales operations (quotation, configuration, product specifications etc.), customer support and / or IT;
Fluent in German and English;
Excellent communication skills;
Ability to analyze, investigate and solve problems without a standard resolution;
Ability to work under pressure;
Acts as sales support and customer support on all catalog related issues;
Offers consultancy on the products, prices and B2B solutions;
Implements and maintains catalogues and portals based on reports, contracts and requests received from sales agents and customers;
Ensures that accurate configurations are created, based on the existing requirements;
Supports the offer finalization, by obtaining all necessary approvals on the prices and by publishing the agreed configurations;
Maintains a strong relationship with internal and external customers, offering high quality solutions and communicating proactively on any issues and changes on the corresponding catalogues;
Administrates user access on customer catalogues;
Benefits : Health insurance
Other benefits such as gym & transportation discount, holiday vouchers etc.
Location : Pipera metro station
Schedule : 09-18 (flexible)