Customer Operations Specialist
HP
Bucharest, Bucureşti, Romania
1 zi în urmă

Job Description

As a Customer Operations Specialist in Supply Chain you will be building a strategic relationship with customers, working in an European, multicultural environment, enrolled for a continuous development, supporting HP partners and customers, as well as the sales teams, in their activities of managing the customer and partner orders.

They are part of the central order management team, and have varied responsibilities thru out the order life cycle.

What will your day consist of?

  • You will lead communication with key customers portfolio developing trusted relationships, serving as a key contact for order related queries
  • You will facilitate challenging solutions by involving other HP teams in working with the customer
  • You will advise the Sales, HP Partners and customers on supply chain related matters
  • You will participate in business enhancement projects across geographies
  • Who are we looking for?

  • A strong collaborator with excellent English : excellent customer skills and incredible focus on trust and credibility to influence actionability to build relationships across teams and culturesa unique voice and a talent to challenge status quo processes
  • A result-orientedprofessional with : Drive & a creative power to meet continuous challenges of the roleProven problem-solving skillsFoundational understanding of sales processProven analytical skills coupled with willingness to continuously learn Solid computer literacy, curious to work with various technical tools to gain efficiencyTypically with experience in the field of customer service and support, call center in BPO and SSC industry.
  • Typical areas of studies business administration, supply chain, finance, accounting, or related areas.

    How will we help your personal and professional development?

  • We don’t label you or your performance, we look to help you grow your unique potential
  • Trainings, workshops and access to more than 10,000 wisdom nuggets via our award winning learning platform and programs on all key professional and leadership skills you can imagine
  • New disruptive technology introductions sessions
  • We love our work environment. We think you will too :

  • It’s a friendly atmosphere with supportive leaders to bring your creativity to max
  • Corporate Social Responsibility initiatives to help you make an impact to communities at large
  • Your additional benefits package :

  • Flexible working schedule
  • Medical services subscription
  • Other flexible benefits (Medical services for family, Dental Plan, Fitness Programs, Kindergarten, Transportation, Vacation Vouchers)
  • Wellness program, Multisport card and free coffee
  • Vendors discount program (Restaurants, cinema, clothing, and other)
  • About HP

    You’re out to reimagine and reinvent what’s possible in your career as well as the world around you.

    Soare we. We love taking on tough challenges, disrupting the status quo,and creating what’s next. We’re in search of talented people who areinspired by big challenges, driven to learn and grow, and dedicated tomaking a meaningful difference.

    HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

    Our history : HP’s commitment to diversity, equity and inclusion it's just who we are.

    From the boardroom to factory floor, we create a culture where everyone isrespected and where people can be themselves, while being a part ofsomething bigger than themselves.

    We celebrate the notion that you canbelong at HP and bring your authentic self to work each and every day.When you do that, you’re more innovative and that helps grow our bottomline. Come to HP and thrive!

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