Morningstar Europe Ltd is seeking a Technology Support Analyst to work within the European Technology Support team. You and the team will be responsible for carrying out all aspects of desktop support to approximately 1500 users in our offices across EMEA.
Candidates should be trustworthy and able to work independently, managing their time and priorities. Additionally they must be strong team players who are able to work closely with other support team members.
As a technology support analyst, you should possess strong interpersonal and communication skills as well as excellent proven troubleshooting skills.
You should also possess a highly proactive can-do attitude and be able to manage multiple demands and tight deadlines.
We would prefer applications from people who are qualified at least to an IT related degree level. The role would ideally suit someone with minimum of 2 years 2nd line desktop support experience in a global environment of at least 500 employees.
Preference will be given to candidates with experience of the following :
Sustainalytics is a Morningstar company dedicated to responsible investment with over 25 years' experience in ESG research and ratings.
With an extensive client base across asset managers, asset owners and investment banks, our mission is to provide the insights required for investors and companies to make more informed decisions that lead to a more just and sustainable global economy.
As Morningstar’s ESG center of excellence we are responsible for driving both the commercial success and innovation of its ESG products as well as its overall ESG strategy.
In these times, we rely on virtual team meetings and management practices, as well as a remote buddy program, to support a smooth integration in our virtual offices.
New team members are onboarded and start their first day with the company from the safety of their homes.
For more information, visit www.sustainalytics.com