Service Architect
Vodafone Limited
3 zile în urmă

Your day to day :

The Service Architect is responsible for the definition and design of the specific service elements of the Customer Solution for managed services and outsource solutions, offered to our VGE clients.

The Service Architecture team members typically represent a design tower in a complex solution where the Service Architect will work as part of a virtual team reporting to an overall Solution Authority

With these activities you will have a great impact on our business :

Capture and interpret customer service requirements, and design standard solutions to meet these customer requirements.

Identify and document any risks to the solution and build accurate scalable cost models as input into pricing strategy Produce the service design for assigned solution elements and drive global SLAs and service standards

Document service solution in RFP responses, proposals and High Level Solution Designs and Customer Statement of Work documentation.

Work with the assigned lead solution authority to ensure solutions are deliverable in timeframes committed and have passed all appropriate VGE solution governance.

Solutions should be scalable, repeatable, and utilizing existing standard services

With these skills you are a great candidate :

International experience desirable (working internationally and / or working with global solutions)

Educated to first degree level in a related field or equivalent experience

ITIL v3 Foundation / above

IP Networking

Unified Comms including IPT, SIP, IM, Email and Video Conferencing

LAN Technology (Ethernet, Wi-Fi)

WAN Access Technologies (e.g. xDSL, Ethernet, SDH, MPLS)

Internet Access solutions

Network Monitoring & Optimisation

Security solutions

Mobility and Mobile Data Services

3+ year’s experience in dealing with large corporate customers in a pre-sales design or consultancy role

Sounds like the perfect job? We’ve got even more to offer :

Work from Home You can get to work remotely from anywhere you choose!

Medical and dental services

Life insurance

Dedicated employee phone subscription

Special discounts for gyms and retailers

Ongoing Education

You get to work with tried and trusted web-technology

Getting in on the ground floor of an technology changing company

Flexible Vacation

The future is exciting.Ready?

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