VIP Account Manager (German or English or Finnish speaking) Igaming
NewGMedia
Bucharest, Bucharest, Romania
1 zi în urmă
source : JobsFactor

NewGMedia is a forward-looking Digital Marketing Corporation, successfully integrated a few Brands : Digital Marketing Platform, Recruiting agency, and Online Casino.

NewGMedia was founded in 2017, with offices in Ukraine, Latvia, South Africa, and Moldova, with products focusing on the following markets - Germany, Switzerland, Canada, New Zealand.

Today, NewGMedia gathered moreover 170 international employees to the team.

We are seeking to expand the team with the addition of a VIP ACCOUNT MANAGER (Native Finnish or English or German-speaking).

The successful candidate will be tasked with handling their most important customers while joining a great team atmosphere that delivers players the care and attention required to give the best service in the industry.

Responsibilities :

  • Build trust and strong relationships with VIP customers.
  • Handle customers' day-to-day queries, including out of hours when necessary, to provide the best possible service.
  • Monitor VIP customer behaviors, interests, and ensure that customer expectations are met.
  • Maintain regular contact with customers through a variety of channels (phone email, messengers).
  • Engage with VIP customers and at times other players including the chat room on-site, email,
  • Skills / Qualifications required :
  • Friendly and positive communicator
  • Advanced-Fluent English language, both written and spoken
  • We offer :

  • Full-time position in the office or Remote with a flexible schedule.
  • Individual training.
  • A unique working environment in a friendly team,
  • The opportunity of career growth.
  • Attractive salary package.
  • Do not miss your chance! We look forward to welcoming you to our team!
  • Do not miss your chance!

    We look forward to welcoming you to our team!

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