Descrierea locului de muncă
- Communicating with the end customers, treasury offices or other external parties in relation to processed activities and solving issues;
- Develops good client relationships and good relations with the colleagues (within the project);
- The duties of a Collections Specialist include proficient outbound and inbound collection calls, time-based email communication along with necessarily follow up and additional information, time-based SAP Dunning letters exports and forwarding;
- Responsible for monitoring and maintaining assigned accounts - Customer calls, efficient summary of the accounts for easy later processing, additional customer information relaying and processing;
- Establish and maintain effective and cooperative working relationships with Customers Operations and Finance teams.
- At least 1-year experience in Accounts Receivable/Collections/Customer Service;
- Fluency in Italian language (C1 level) and strong English skills is a must;
- Experience of SAP systems and Microsoft Office package;
All your information will be kept confidential according to EEO guidelines.
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