Technical Support Engineer
Cerner Corporation
Braşov, Brasov, Romania
6 zile în urmă

Job Description

Ready for a fascinating and thrilling challenge? Ready to enter the world of Healthcare-IT? Ready to be part of something that really matters?

As Technical Support Engineer you are part of an international team supporting German and international clients of our clinical information system i.s.h.med.

After an intensive training period you will be able to work client's tickets independently and use your technical knowledge to understand the structure and location of an issue.

You will be responsible for analyzing, documenting and solution of complex client tickets in a timely manner.

You will be in close contact with other teams, such as Consulting and IP / Engineering and thus be able to work across teams for the benefit of our clients in one of the most complex fields of information technology.

Beside an attractive salary and training we offer many opportunities for personal development and career.

Qualifications

  • Basic Qualifications
  • Bachelor's degree in Computer Science, Medical Informatics, Information Systems, or related field, or equivalent relevant work experience
  • Basic programming skills (preferably ABAP, ABAP-OO, HTML, Webdynpro, Java)
  • Good MS-Office skills
  • Very good English language skills
  • Preferred Qualification

  • German language skills
  • Troubleshooting and debugging experience
  • knowledge about hospital information systems
  • Expectations

  • Willing to work additional or irregular hours as needed and allowed by local regulations
  • Willing to do 24 / 7 on-call duty as needed and allowed by local regulations
  • Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within the scope or position
  • Social competence
  • Working in a team
  • Additional Information

    All employees must be legally authorized to work in the country where the position is located. Work visa sponsorship is not available for this position.

    Relocation Assistance Available

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