IP Network Engineer
Adecco Romania
4 zile în urmă
source : EJOBS GROUP

Descrierea jobului

Adecco is recruiting for one of its client, a leading multinational company in telecommunication industry, a

TAC IP Network Engineer for its Shared Service Center opened in Bucharest Offices.

Responsibilities :

  • Handling customer service requests from all Europe for our Datacom and Secospace products (Routers, Switches, Firewalls & Security Gateways, WLAN devices and more);
  • Take first corrective actions to isolate and neutralize reported incidents and if necessary escalate to next technical level support;
  • Provide detailed information on how to set up, configure IP products and basic troubleshooting based on available technical documentation database.
  • Recommend proper firmware and patch in accordance with latest bulletin. Identify hardware faults and provided replacement based on root cause found.
  • Work together with next technical level support and provide an effective solution within contractual SLA time;
  • Use trouble ticketing system for tracking customer interactions, perform procedural actions on the ticket and fault analysis;
  • Identify customers concerns and critical problems based on customer interaction, work together with next technical level support to solve identified problem in shortest time, in order to restore affected services.
  • Technical skills mandatory :

  • Familiar with TCP / IP & OSI protocol stack;
  • Good knowledge of LAN switching technologies (ARP principle, MAC address, VLAN, STP, Link aggregation);
  • Good knowledge of routing concepts ( packet handling along the path, interpret the component of the routing table, VLAN routing, static routing, OSPF);
  • Knowledge of infrastructure services ( DNS lookup, DHCP operations, VRRP, NAT);
  • Knowledge of network monitoring applications and protocols (SNMP, NMS);
  • Technical skills optional (a plus) :

  • Basic knowledge of routing protocol BGP;
  • Basic knowledge of security features (IPSec, SSL VPN, Firewall Concepts);
  • Basic knowledge of NAC features (Dot1x, EAP, MAC authentication, CHAPPAP);
  • Basic knowledge of Radius and TACACS
  • Basic knowledge of WAN technologies (PPP, PPPoE, HDLC)
  • More than 1 year work experience in system integration or telecommunication will have priority
  • Fluency in Turkish and English, you will work in an international environment, with customers and suppliers
  • Good communication skills (phone and email )
  • Offer :

  • Motivational salary package and annual performance bonus;
  • Gym discounts;
  • Private Medical Insurance discounts;
  • Paid 4 hours leave per month;
  • Flexible work schedule;
  • Opportunity to work on shifts;
  • Opportunity to get certifications and professional development;
  • Lifetime learning environment and tools.

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