To be part of Societe Generale European Business Services means to work in a dynamic and active environment where your work has a real impact in the company’s activity.
Our teams work in an Agile mode and are constantly encouraged to collaborate in transversal projects through which they can learn and adapt together in order to contribute to the growth of our center of excellence.
The application scope revolves around Eliot application - the software tool for Trade Capture management dedicated to Equity Deals (development based in Paris & Bucharest).
The application is worldwide and the goal is to coordinate any changes on Eliot perimeter (EDS, EWS, CNS, - Java applications deployed on Linux)
Your Role in a Nutshell :
Manage and coordinate changes
Pre-requisites and norms / standards (CMRM) checks
Steering (follow-up and reporting), prior, during and after deliveries
Service quality indicators follow-up and maintenance (Performance, margins )
Participate in the management and coordination of the monitoring of production incidents and corrective actions
Incident management and coordination
Corrective prioritization actions animation
Manage and coordinate inter-team relations on applicative production aspects.
Participate in the definition and evolution of processes
Release / Change Management.
Problem / Incident Management.
Be proactive on continuous improvement
As required, you may be in contact with the following teams
Other IT management teams (Paris and entities)
IT Offshore teams (Bangalore)
Sponsor and users (Front-Office, Middle-Office, Back-Office)
A little about You :
At least 3 years experience with project management
Good communication skills & ability to summarize key messages
High autonomy and ability to work in a fast-paced environment, rigor, cooperation and team spirit
Curiosity and patience to investigate complex production issues / work with different teams across the world
Client-driven approach & service oriented
Worked in Agile environment
Nice to have :
IT knowledge (infrastructure / coding language)
To be able to challenge the solution provided by the development team
Be able to challenge the technical / infrastructure patches delivered by GTS