At Amazon we're working to be the most customer-centric company. To get there, we need exceptionally talented, bright, and driven people.
If you'd like to help us build the place to find and buy anything online, this is your chance to make history.
We are looking for a Senior HR Assistant (m / f) to support the Customer Service organization in Southern Europe. This position can based in Iasi (Romania), Cagliari (Italy) or Rabat (Marocco).
Partner with HR Shared Services (HRSS) to drive adoption, submit feedback and raising Trouble Tickets with action items.
Monitor PeoplePortal and Time & attendance systems as appropriate.
Production of weekly and monthly reports and analysis on key HR data to include absence, attrition and ER data via the in-house management system
Forge relationships with Operations and Associates to drive positive employee engagement
Work with payroll, HRSS and Managers to reduce payroll defects.
Provide advice and support with regards to employment policies and procedures that are specific to CS operations
Maintain, manage and regularly audit all manual and electronic personnel files.
Assist the HR Business Partners with HR admin support and assistance
Provide a training resource to all new Managers within the CS Centre on HR resources / tools, carrying out regular brown bag sessions.
Assist in the scheduling of and take notes during Investigation and Disciplinary
Assist in the implementation and operation of all HR and Company Policies and Procedures
Assist with updating company documents as and when necessary to ensure that documents comply with current legislation
Participate in local site and HR ad hoc projects
Bachelors’ degree in business, HR, or related field is required
HR experience in Human Resources administration in a fast pace environment.
Fluent English and Romanian skills are essential
Solid knowledge in Romanian, Italian or Moroccan labor law
Demonstrate a strong attention to detail
Fluency in Italian and / or French skills are needed
Strong Excel skills
Experience in project management