Mellon Romania
4 zile în urmă
source : EJOBS GROUP

Candidatul ideal

  • Degree in related studies (electrical, mechanical, computer technology)
  • Computer and troubleshooting skills; hardware, software and networking,
  • Patient and optimistic approach to problem-solving, excellent communication and facilitation skills.
  • Demonstrated attention to detail, following procedures, meeting deadlines and working and problem-solving independently and cooperatively.
  • Experience knowledge to Microsoft Office applications required
  • Preferably prior experience in POS / ATM field technical work
  • Have clean and valid driver's license
  • Excellent customer service skills, detailed, organized and able to multi-task
  • Fluency in written and spoken English is an advantage
  • Descrierea jobului

  • Install, configure, maintain, troubleshoot, diagnose, support and resolve POS / ATM hardware and software within service level agreement requirements
  • Acting as an intermediary between Mellon and end-users
  • Monitoring the operability and functionality of the products
  • Reporting and escalating technical issues related to products
  • Perform hardware or software upgrades
  • Respond to a customer call which will include problem identification escalation and resolution
  • Handle the back-office tasks related to own field interventions
  • The company’s culture cultivates a strong integrity and work ethics; we reward initiative and each employee contribution. Joining us you will find :

  • Multinational working environment
  • Competitive compensation
  • A people-oriented organization which fosters professional growth
  • Training and development opportunities
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