Accounts Receivables Specialist with German
WNS Global Services
București, București, RO
‎în urmă cu 11 ore

Job Description


The position of EMEA AR, Collections and Cash Applications Specialist is responsible for overseeing the day to day collection efforts of the EMEA Region Trade receivables, and reports to the EMEA Accounts Receivable Manager.

The EMEA AR and Collections Specialist is also responsible for Cash application activities and the daily multilingual Collections applying a white-glove approach.

Ideal Candidate for the Accounts Receivable Specialist & Collections :

  • Fluency in German language required and also in a 2nd language - if possible.
  • Good command of English is a must
  • Collections experience is essential
  • Strong numeracy skills
  • Good all-around Excel skills
  • Experience of Accounts Receivable system
  • Accuracy and attention to detail
  • Works well to deadlines and targets
  • Good communication and development skills
  • Keen to take ownership responsibility
  • Proactive in solving day to day issues
  • Ability to pick up new tasks quickly
  • Team player
  • Flexible approach
  • Qualifications

    Key Accountabilities :

    Collection Activities

  • Proactively manage collection of debt on assigned country portfolio, using established business rules, processes and methodology
  • Timely resolution of queries / disputes, via liaison with both the external customer and our internal customers (Business Units, Sales, Billing Teams, Treasury)
  • Priorities and manage a challenging workload, whilst maintaining high levels of professionalism and customer satisfaction
  • Ensure that all communications both internal and external are accurately documented
  • Daily / Weekly / Monthly reporting and account reconciliations
  • Working to strict monthly targets as assigned by the EMEA Collections Manager
  • Work as part of the Collections team to drive best practice in Collections activities, to improve DSO and cash-flow, and minimize ageing debt
  • Month end reporting and reconciliations
  • Accounts Receivable Activities

  • Ensure that all unresolved / unidentified receipts are closed on a timely basis
  • Ensure that receipts are applied timely and accurately to each customer’s account.
  • Manual Journal and adjustment postings (Refunds, Tax Adjustments, Bank Charges, Discounts, Small Amount Write offs)
  • Month-End Activities including cash reconciliations and reporting
  • Assist on various requests associated with cash / receipts during walkthroughs and audit.
  • Prepare any ad-hoc reports as requested.
  • Other

  • Communication and cooperation with supervisor to ensure both contractual and operational KPIs are met (responsibility of delivering data within agreed deadlines);
  • Communicating with the client (including other internal departments), credit controller, sales
  • offices or other external parties in relation to AR process;
  • Develops good client relationships and good relations with the colleagues (within the project);
  • Actively seeks opportunities for Continuous Improvement initiatives in cooperation with Team Manager;
  • Qualifications

    Already detailed in JD.

    Additional Information

    Already detailed in JD.

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