Service Assurance Engineer 2nd Line Roaming Operations
Vodafone Limited
5 zile în urmă

Role purpose :

The candidate will be responsible for performing a broad range of activities related to International Roaming within Vodafone.

The main responsibilities are :

  • Implementing new roaming agreements and manage issues related to this task
  • Configuring the network nodes from the Roaming Hub and tools according to the requirements of the company
  • Updating the internal databases related to the Roaming Hub
  • Perform roaming data audit on all relevant nodes (STPs, Steering Platform)
  • Keep the network updated according to the latest updates of the IR21s of the operators
  • Offer support for incidents and escalated faults
  • Responsible for documentation and communication of technical findings, issues and outcomes to team members and other teams involved
  • Optimize the existing solutions and processes to increase efficiency and to meet the requirements of the business
  • Ensure all work is carried out and documented in accordance with required standards, methods and procedures.
  • Accountabilities, Competencies :

  • Knowledge and experience of roaming services
  • Knowledge of signaling protocols
  • Knowledge of mobile network infrastructure
  • UNIX and Database knowledge is a plus
  • Knowledge of SMS Service is a plus
  • A collaborative working style communicate and work well in our team environment
  • Problem solver; driven to dive deep into a problem in order to find a solution
  • Curiosity for new ideas and a passion for learning
  • Well organized, good at setting priorities
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