Renewal Manager
Bucharest, RO,Romania, RO
2 zile în urmă
Job Description - Renewal Manager (20000Q5T)

Job Description

All over the world, people's lives are better because of Oracle. Want to make a difference? Join our company of change-makers.

From Oracle to culinary school and back again. Bonnie Carlson Kaypaghian uses the skills she learned to create recipes for her daughter’s Type 1 Diabetes and has written a cookbook to share with the world. #LifeatOracle

Preferred Qualifications


Lead a renewals team that supports NA customers to maximize revenue growth in alignment with our GTM strategy

Provide role clarity for team members and execute sales strategy thru identified sales processes

Creates and delivers summaries of key performance metrics that help focus on renewals execution, customer success and account planning

Engages with the operations team to establishes effective analysis of trends and performance in order to continually identify greater efficiencies. and achieve operational excellence.

Assists reps and leadership with renewals negotiations

Leads cross functional initiatives in support of renewals, collaborating closely with Sales, Operations, Marketing, Customer Success and Finance


5+ years of progressive experience in Renewals, Sales and/or Customer Success leadership - preferably in a SaaS environment

3+ years success leading a team of individual contributors and/or other managers

Strong executive presence and ability to closely partner with multiple layers of the organization

Strong financial/analytical background with sales driven mindset

Ability to adapt and plan on the fly and deliver on both the customer and organizational needs

Strong communication (both written and oral), negotiation, and presentation skills

Demonstrated focus on execution towards desired outcomes with a track record of success under pressure


  • Knowledge of how a renewals sales business works. You are intimately familiar with the metrics and measures of a renewals business : Renewal and Churn Rates, Net Growth, and how to performance-manage and forecast your business on that basis.
  • Preferred software sales background, where you have demonstrated strong competency in the Responsibilities outlined above.
  • Including Sales Performance Management, renewals, driving growth, driving team development and performance

  • You have operated in a recurring revenue model, interacting with account management, customer success and operations teams to support growth and retention objectives
  • You thrive in managed change, and seek to push beyond the status-quo, seeking ways and means to drive outcomes and insights
  • You have the experience to make sound decisions and judgments creatively, on limited and evolving data
  • You have excellent organization, self-sufficient operational, and time management skills
  • Ability to Manage and train staff, including organizing, prioritizing, and scheduling work assignments
  • Ability to communicate effectively
  • Ability to analyze and solve problems
  • Strong interpersonal skills and the ability to work effectively with a wide range of individuals in a diverse community
  • Ability to develop a concerted work environment, and represent the team’s contributions and value in the wider sales ecosystem : you bring and drive credibility
  • Knowledge of business practices and procedures
  • Detailed Description and Job Requirements

    Drive the renewal of Oracle's contracts to existing customers.

    Leads a team of Renewal Reps and manages to operational performance goals. Will be responsible for achieving monthly targets in terms of renewal rates and other productivity metrics in maximizing revenue, minimizing cancellations and backlog. Works closely with Partners to ensure they are driving Oracle's renewals. Build team and establish targets and territories, improve internal processes and systems to achieve operational performance that meets or exceeds goals. Establish and measure group goals and team performance against specific target objectives. Conducts regular training and mentors Renewal Reps. Interviews and makes hiring decisions for qualified candidates. Conducts performance reviews, provides career development coaching and takes necessary corrective action H10 poor performers. Provides regular performance metrics to senior management.

    Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Excellent verbal and written communication skills. Knowledge of Oracle policies, procedures, products and sales cycle. Ability to relate to customers and understand their needs. Understands business drivers and their relationship to Oracle products. Proven ability to develop prospect pipeline. Excellent account management skills, including skills to analyze, qualify, position, justify, and close. Prior successful sales record and a desire to succeed. Five plus years sales experience. BS degree in computer science, business administration or related field.

    As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).





    Job Type

    :Regular Employee Hire


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