Pension Payments, Investigations and Complaints Officer
NN Asigurari de Viata
6 zile în urmă
source : EJOBS GROUP

Descrierea jobului

  • If you can comply with legal regulations and procedures, but also have a keen eye for identifying improvement opportunities and the drive to implement them;
  • If you set high standards for quality and quantity in your work, but also support and care for others;
  • If you work in a systematic, methodical and orderly way, but also accept new ideas and change initiatives;
  • Then, we want you in our team!

    Job Responsibilities :

  • Ownership of the interdepartmental process with the final purpose of paying the pension rights to the company’s clients (participants / inheritors)
  • Analyze the received documentation and contact the participants / inheritors via mail / e-mail / phone, if case, in order to complete the file and be able to fulfill the payment of the account value
  • Assure payments accuracy due to the legal requirements by daily reconciliation with the Investment / Financial / IT Production Support departments
  • Actively participate in the annual monitoring missions conducted by the Internal Compliance department, Internal & External Audit teams and by the Regulatory (Financial Supervisory Authority)
  • Formulate responses to participants’ complaints and to the legal institutions’ requests (Financial Supervisory Authority / ANPC / ANSPDCP) regarding the participants’ accounts
  • Investigate potential frauds or breaches of law regarding the sales activities
  • Be part of mixed IT business teams set up to formulate & implement new business requirements / fix production bugs
  • Skills & Competencies :

  • Technical abilities (Microsoft Office Package Excel & Access)
  • English skills (speaking and writing)
  • Show enthusiasm in tackling demanding goals
  • Adapt to changing circumstances
  • Adapt to the team and building team spirit
  • Focus on customer satisfaction
  • Benefits :

  • Leave a mark by finding opportunities to improve the processes (including Lean Six Sigma projects opportunity)
  • Be part of a team where you can be yourself and speak your mind freely
  • Have access to promotion & development opportunities
  • Work from home possibility and flexible time
  • Good salary & benefits package
  • Raportați această lucrare

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