By joining us as an Oracle IT Functional Analyst you will be responsible for carrying out production support for the global Oracle ERP Instance for Emerson Automation Solutions.
Requires skills in Oracle release 12 Supply Chain Management Suite, with an emphasis in order management.
This role requires skills in analysis, issue resolution, troubleshooting and communication. If this sounds like an interesting job for you, then join our team in Cluj-Napoca, Romania! In this role you will :
Provide functional support for more than 24K users of Oracle eBS R12 instance ? Order Management / Procurement / Advanced Pricing / WMS modules
Work on assigned tickets to meet the agreed SLAs
Identify corrupt / orphan transaction records and deploy datafixes to maintain data integity
Coordinate solution with Technical Analysts whenever custom components are involved (Forms / Reports / PLSQL)
Adhere to Change Management processes whenever a new setup change needs to be introduced in the Oracle Instance
Create functional requirements specification docs whenever a new change needs to be introduced in the instance
Work closely with MyOracleSupport for reporting / fixing bugs in standard Oracle functionality
Testing solutions / patches / datafixes provided by Oracle Corp before moving those to the Production environment
Develop training material and application documentation as required