Sales Administrator II
Emerson
Napoca, Cluj, Cluj, Romania
4 zile în urmă

Description

The Sales Administrator reports to the Global Sales Administration & Licensing Manager.

Working as part of the Global Sales Administration Team, is responsible for providing support and assistance to the Sales Account Managers, maintaining customer records, fulfilling license requests, processing orders and working across a multi-

disciplinary team (including but not limited to Sales, Finance, Licensing, and Support).

Responsibilities

  • Provides support and assistance to the Sales team, and working across a broad client base
  • Under general instruction, SA II works with Sales, Licensing and Accounting to enter and process standard to intermediate customer orders
  • Generates both standard and non-standard quotes to support sales efforts including software, maintenance renewals and services-related orders
  • Enters standard to intermediate license requests to ensure product delivery prior to invoicing
  • Provides general data to Finance to close orders and process them for invoicing
  • Provides support and assistance to the Global Sales Admin Team as and when required
  • Key Responsibilities

    Management of Order Process

    Quote Preparation & Review

    Approval & Signature Management

    Order Processing & Updating of in-house CRM systems

    Management of Maintenance Renewal Process

    Quote Preparation & Review

    Adherence to the Maintenance Renewal process

    Order Processing & Updating of in-house CRM systems

    Licensing Administration

    Processing of Software license requests

    Liaising with License Administrators to ensure delivery

    Preparation of required licensing documentation

    Understanding of clients product installbase & license files

    Forecasting and Reporting

    Familiarity with current sales forecast

    Completion of regular monthly reports

    Handling of various adhoc report requests

    Month End Reconciliation & Revenue Recognition

    Adherence to monthly close deadline & related tasks

    Assisting Accounts Receivable Administrator with reconciliation

    Compliance with Revenue Recognition policies & guidelines

    Document Handling & Coordination

    Understanding of the documentation requirements for each process

    Ensure applicable documentation is received & preserved as appropriate

    Requirements

  • Highly organized and detail oriented;
  • Excellent verbal and written communication skills;
  • Ability to create and sustain effective professional relationships with members of other departments;
  • Strong customer service & interpersonal skills;
  • Effective time-management & multi-tasking - able to work successfully within fixed deadlines;
  • Intermediate to advanced level in Microsoft Office Applications, in particular Microsoft Excel;
  • Experience of computer-based accounting systems and back-office business applications;
  • Able to work additional hours during peak periods;
  • Fluent in English.
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