Do you want to
applications life cycle from the moment the idea is born up until the complex
architecture is developed and then deployed into production?
environment and find ways of better tailoring them in order to have the most
efficient Incident Management, Change Management or Problem Management of IT
Services and Applications?
or performance monitoring?
If that's the case
then and you are curious about what exactly you are to improve on yourself,
here are the activities of our future team member :
that have a significant impact on the service, together with the operations
of customer complaints; involved in mixed working groups that lead to solving
situations related to the solutions developed by the client but which may
present non-conformities with the specific standards of mobile communications
resolution of all major or critical incidents that affect the availability and
of Service Assurance processes, at the launch of new services or proposes and
follows the implementation of the necessary changes within the existing flows
What do we think you
need, in order to excel in these activities :
and negotiation skills
Even if you don't have all of these, come and meet us
anyways! : )
Just to tease your curiosity, we are the Service Quality
Efficiency Management Team, very curious and eager to meet new colleagues.
Ready to offer our support and guidance for the new team members (as difficult
as such a task can be) and concerned with the performance of applications and