By joining Emerson as a Customer support coordinator , you will have ameaningful role in for handling all after sales service for Insinkerator UK andEMEA.
You will be responsible for providing guidance and assistance to ourcustomers via phone or e-mail in any inquiries they might have regardingproducts and warranty issues.
Through this role we will give you the opportunity to work in a dynamicenvironment coordinating the Customer Service Team, covering both process andpeople management responsibilities.
Are you customer-focused, well-organized and driven for result? Then joinour Emerson team!
In this role you will :
Handle Inbound / OutboundCalls :
Inbound calls :
Outbound calls :
Other communication andadministrative tasks :
Team Management Responsibilities :
For our position you will need :
Who you are :
You are passionate about making an impact and always act with integrity. Youcontinuously push yourself to achieve new goals and are not afraid to questionthe status quo by proposing solutions to problems.
Our Offer to You
By joining Emerson as a Service Administrator, you will be working at theheart of our business. This means that the skills and business insight gainedcan serve as an invaluable foundation toward developing your career within ourglobal organization.
We offer plentiful opportunities for advancement andsupport this through our formal personal development planning process.
Our on-boarding program uses a blended learning approach to get you up andrunning as quickly as possible. You benefit from Emerson certified trainerswith extensive knowledge of our customers, products and applications.
Our global Women in Stem initiative gives you the chance to connect withlocal peers that share the same interest, to promote the diversity &inclusion and early STEM education and to benefit from professional developmentto access leadership opportunities.
Also, we are committed to maintaining apartnership with the Society of Women Engineers (SWE).
Our inclusive company culture celebrates the unique perspectives, diversityof thoughts, and exceptional innovation that come to life when we actively seekto hire and develop the best, the brightest team members from all backgrounds.
These unique points of view help foster fresh thinking and new ideas, ensuringour continued success into the future.