Technical Authority Expert
Ericsson
Bucharest, Bucharest, Romania
4 zile în urmă

About this opportunity

We are now looking for a Technical Authority Expert that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations.

This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

What you will do

  • Help with Assurance support activities
  • Handle incident management
  • Assist with Problem management
  • Perform system administration
  • Work with Charging System / Mediation / Provisioning operations
  • You will bring

  • Bachelor level, in engineering (IT, Telecom) or
  • 3-5 years’ experience of deploy system test and lead testing team.
  • Mediation, Provisioning or Billing experience would be an advantage
  • Additional Requirements

  • Knowledge of Managed Service telecom operations practice
  • Knowledge sharing and collaboration skills
  • Ericsson knowledge
  • English skills
  • Delivering results & meeting customer expectations
  • Analyzing
  • Working with people
  • Creating & innovating
  • Applying expertise & technology
  • Raportați această lucrare
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