Technical Authority Expert

Ericsson

Bucharest, Bucharest, Romania

4 zile în urmă

About this opportunity

We are now looking for a Technical Authority Expert that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations.

This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

What you will do

Help with Assurance support activities

Handle incident management

Assist with Problem management

Perform system administration

Work with Charging System / Mediation / Provisioning operations

You will bring

Bachelor level, in engineering (IT, Telecom) or

3-5 years’ experience of deploy system test and lead testing team.

Mediation, Provisioning or Billing experience would be an advantage

Additional Requirements

Knowledge of Managed Service telecom operations practice

Knowledge sharing and collaboration skills

Ericsson knowledge

English skills

Delivering results & meeting customer expectations

Analyzing

Working with people

Creating & innovating

Applying expertise & technology

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