Junior Business Analyst - ITSM
Ubisoft Entertainment
Bucharest
8 zile în urmă

Job Description

The IT Department of UBISOFT is looking for a Business Analyst in the ITBM (IT Business Management) team, reporting to the Business Analysis team of ITSM (IT Service Management), and working with teams supporting the creation of our games.

ITSM is working in an international environment and is closely involved with other IT partners.

Your role will be to work within project teams to transform business needs into solutions, whether these solutions result in new processes, update of the processes or process recommendations, for Ubisoft teams around the world.

Another role would also be to enhance tools that are used in the team through new functionalities or features.

You will be able to work on projects related to Incident Management, Request Management and other ITIL topics of numerous IT solutions.

Your profile

  • Minimum of 1-3 years in business analysis; Experience in IT projects is an asset;
  • Ability to work in a dynamic international environment
  • Previous experience with ServiceNow would be a plus
  • Previous experience with Visio / JIRA / Confluence would be a plus
  • ITIL Certification would be an asset.
  • Skills

  • Great interpersonal & communication skills
  • Ability to simplify the complex
  • JAD facilitation skills
  • Analytical, organized, curious and proactive
  • Data analysis skills (using Excel, SQL or other tools)
  • Ability to ask lightening questions, resolve uncertainties and conflicts
  • Team spirit providing abilities to work with open-mindedness, respect and kindness regarding to peers
  • Perseverance, autonomy and ability to take initiative
  • Very good English level; French would be a plus.
  • Responsabilities

  • Analyze and synthesize information provided by stakeholders;
  • Identify Business Rules, Functional Requirements, Non-Functional Requirements and Use Cases;
  • Work with the architects to develop integrated processes and technology solutions;
  • Produce quality deliverables such as :
  • o Support teams to write Business Requirement Document (BRD);
  • o Write the Functional Requirement Document (FRD);
  • o Work on the Fit / Gap analysis;
  • o Write Use Cases;
  • o Create UML diagrams, Use Case Diagram and Activity Diagram;
  • o Create Story Boards and Workflows;
  • o Support the Quality Assurance (QA) teams to write Tests Plans;
  • Create Tests Cases and conduct Manual Testing;
  • Support the User Acceptance Testing (UAT) phase;
  • Ensure Knowledge Transfer and Documentation of the new AS IS during (Agile) or at the end of the project (Waterfall);
  • Participate in the Business Analyst community;
  • Occasional abroad travel needed
  • Benefits that you can enjoy

    We want you to expand your knowledge , so we have a variety of training and development programs you can attend.

    We appreciate those who give their best, so we have a bonus system based on performance .

    Since we value health, you will have access to private medical system after the first 3 months.

    We have a library at your disposal, where you can find specialized books on various skills , such as Programming, Design or Management and also games and consoles that can be borrowed at any time.

    According to your seniority, you will benefit from extra vacation days, health and life insurance, private pension and international mobility.

    If you are into sports, we’ve got a great gym right into our studio and you can also borrow an Ubisoft bike during lunch time or in the weekends.

    And, most of all, we guarantee you’ll enjoy our atmosphere and working environment .

    Still need to know more about us? Ubisoft is a leading creator, publisher and distributor of interactive entertainment and services, with a rich portfolio of world-

    renowned brands . The teams throughout Ubisoft’s worldwide network of studios and business offices are committed to delivering original and memorable gaming experiences across all popular platforms.

    Being one of the first gaming companies ever established in Romania, Ubisoft has built a strong foundation to grow on.

    With a strong history of acclaimed games like Silent Hunter, Blazing Angels or HAWX , the studio has moved into co-development and has made its mark in blockbuster games like Assassin’s Creed, Ghost Recon, Watch Dogs and Just Dance .

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

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