Working Student - IT Support
Bosch Group
Cluj‑Napoca
2 zile în urmă
source : EJOBS GROUP

Descrierea jobului

Your contribution to something big :

  • You will be part of a very young, friendly and dynamic team of support engineers that is responsible for maintaining the entire IT infrastructure in the location, based on the latest technologies and hardware.
  • Deliver on-site and remote support, Investigate and solve requests from employees related to network, hardware and software issues
  • Providing technical assistance and consultation to other members of the organization
  • Hardware / software administration and maintenance on IT infrastructure
  • Install, maintaining and upgrade software systems to perform optimally
  • Deliver basic IT training to end users when needed
  • Document cases for incidents
  • Ensure that corporate policies and best practices are applied to all devices
  • Interacting with external vendors regarding repair of hardware
  • Being proactive, identifying and communicating potential improvement to his manager
  • Ensuring the proper follow-up on issues and requests
  • Updating the knowledge base with newly diagnosed problems
  • Install, deploy and maintain new IT hardware and software accordingly to Corporate standard procedures and test their functionality according to operational procedures
  • Analyze local business requests and give standardized solutions based on corporate guidelines
  • Execute hardware and software rollouts
  • Purchasing IT hardware / software / services
  • Escalating problems to the next level of support when necessary
  • Assist in evaluating new requirements, technical design and standards
  • What distinguishes you :

  • A student willing to learn about IT technologies
  • Hardware skills (PCs, laptops, printers, multifunctional printers, tablets, smartphones, servers, monitors, phones, multimedia devices, etc.)
  • Software skills : Windows 7 / 8 / 10 troubleshooting, Command Line, File and Folder Security, Windows Services, Windows Server, Active Directory, Microsoft Office, SCCM
  • Strong Customer orientation skills
  • Good English skills - both written and spoken
  • LikeABosch Benefits :

  • 25 days of annual leave, because work-life balance is essential to us;
  • Flexible working hours , but if you want to work 5 days per month from somewhere else, feel free, our Home Office program helps you do that;
  • Lunch discounts and daily subsidies at our canteen / restaurant;
  • Private medical insurance , because your health is a priority to us;
  • Flexible benefits - On top of your salary, we offer you a monthly budget via your benefit account, which can be used for several different services;
  • Annual performance bonus;
  • Internal development Trainings - we have local development programs for Project Managers, Line Managers and Experts;
  • Inspiring working conditions.
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