Commercial Business Operations Senior Advisor - We’re proud to be in the solutions business at Dell Technologies. And our business solutions are built on deep analysis and insight.
Our Business Operations team within Business Support develops solutions to current and future challenges. We support activities ranging from marketing and manufacturing to maintenance and more.
We define scope and objectives based on a thorough understanding of end users, business needs and processes. From analyzing, evaluating and documenting requirements through to specifying solutions, we strive to improve processes and maximize potential.
Join us as a Commercial Business Operations Advisor on our Business Operations team in Bucharest to do the best work of your career and make a profound social impact.
Key Responsibilities As a Commercial Business Operations Advisor will broadly support our NA commercial front end operations organization.
The role will encompass both RTB (run the business) and CTB (change the business) activities. Strong project management and process improvement initiatives will be key enablers for our teams You will : Drive business process improvements, document process changes, & nurtures x-functional collaboration Provide support & extended coverage as needed during quarter-end Act as liaison & facilitate documentation requests for internal & external audits (e.
g. ARC, GAT, Treasury) Act as subject matter expert on relevant systems and direct & channel business processes Responsible for overall governance & business controls e.
g. P&Ps, quality audits, MAP management Facilitate weekly backlog reporting, MBRs (monthly business reviews), executive and sales reporting, capacity planning, & opex reporting Essential Requirements Ability to work with upstream and downstream departments on issue resolution Ability to enhance customer experience and promote x-functional collaboration Strong verbal & written communication skills as well as presentation skills Ability to mentor team members Flexibility to work on US hours schedule 04 : 00 pm - 01 : 00 am.
or equivalent experience DFS and / or operational experience