Associate Implementations Consultant
BlackLine
Bucharest, Romania
2 zile în urmă

Responsibilities :

  • Leads and / or assists with multiple concurrent implementation projects with direction and standard implementation procedures.
  • Drives and manages all implementation milestones to completion within budget, scope, schedule, and customer satisfaction.
  • Creates and maintains thorough documentation throughout the implementation to include billable hours, Salesforce notes / documentation, expense management, etc.
  • Communicates with key stakeholders to ensure risk awareness, project progress, set expectations, and define next steps in a timely manner.
  • Trains and advises clients to properly use appropriate products to best fit their individual needs based on best practices and use cases.
  • Coaches and consults with clients to advocate the features and functionality of BlackLine products during configuration in order to obtain buy-in and user adoption.
  • Offers recommendations for improving system performance gaps and system options to increase efficiencies and achieve best practice standards.
  • Assesses and troubleshoots application issues during the implementation cycle.
  • Provides application feedback to Product team in order to enhance or resolve functionality for future releases.
  • Performs other tasks and responsibilities as assigned.
  • Required Qualifications :

  • Bachelor’s degree or equivalent work experience
  • At least one year of experience in a professional environment
  • Experience in a client-facing role
  • Demonstrated experience communicating and presenting to a diverse set of people across groups and organizational levels
  • Knowledge of accounting terminology and processes (e.g. month-end close process)
  • Knowledge of MS Office, MS Project, Salesforce, Accounting software
  • Excellent communication skills, strong organizational skills and attention to detail
  • Demonstrated strong technical problem-solving skills
  • Effective problem-solving and critical thinking skills
  • Strong client relationship skills
  • Ability to lead, own and manage a project
  • Ability to prioritize with competing priorities
  • Ability to navigate ambiguous or difficult situations or personalities
  • Must be proactive and have a sense of urgency
  • Ability to interact and collaborate with all levels of staff across the organization in both internal support groups and external client stakeholders
  • Preferred Qualifications :

  • Two plus years of experience in the audit / accounting industry preferred
  • At least 2 years of experience in Consulting Services, Client Services and / or Professional Services environment
  • Software background preferred
  • Technology background / experience preferred
  • Demonstrated experience in managing implementation projects
  • Accounting degree preferred
  • Previous experience documenting Business Requirements for software development and technical specifications
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