The EMEA Sales Operations team is chartered with large scale deployments support WW an EMEA corporate initiatives. As a seasoned member of the team your function is to lead the deployment of large programs / projects impacting EMEA organization, across multiple teams as either the Program or Project Manager.
Ensure successful delivery of the EMEA programs / projects or EMEA regional representation for WW projects / programs and closely collaborate with sponsors to plan, schedule, coordinate, and deliver the project outcomes to time, scope, cost and agreed quality
Apply proper project management methodologies to manage deployments in EMEA including project scoping, governance model, roadmap and planning, budget, human resourcing, risk mitigation, training and communications.
Coordinate and communicate across multiple teams and regions to assure the fulfillment of project deliverables through all project / program stages.
Manage, coach, develop and lead the project team
Coordinate across extended program / project teams impacted by (Support, User Setup, Country Engagement, Communications) to ensure end to end coverage of necessary activities
Manage global / regional / local stakeholders’ expectations and relationship, provide them recurrent updates against project plans, assure active mitigation of any risks and present relevant business and performance reporting
Manage the roadmap and prioritization activities. Effectively manage trade-offs between cost, schedule and customer benefit
Organize and Participate in specific program / project meetings and calls ensuring the appropriate topics are discusses and following up on actions / issues is done
Monitor and control project financials, oversee project costs and expenses
Communicates strategic process decisions and plans, program status, and issues and workarounds in order to achieve alignment with the top level of the business, function, or region.
Leads internal or external programs with significant complexity and risk, provides feedback on programs, and conducts post-project evaluations.
Represents the needs of the business, function, or region on an ongoing basis to drive process improvements.
Collaborates with operational teams and business stakeholders to gather business requirements, supporting the design of new or improved processes of significant complexity, and understand business / customer impact.
Leads efforts to utilize standard project management and quality improvement methodologies in process improvement approaches.
Identifies the need for new processes as well as significant improvements to major processes and drives their development and implementation.
Education and Experience Required :
First-level university degree or equivalent experience; advanced university degree preferred.
Typically 10+ years of related experience in IT / business operations.
Typically 8+ years of project management experience
Project Management certification ( PMP or equivalent)
Quality improvement training required and certification preferred.
Knowledge and Skills :
Advanced knowledge and subject matter expertise for HP operational processes, industry trends, and customer / partner requirements.
Advanced understanding of core HP businesses and the revenue cycle.
Superior communication skills (i.e. written, verbal, presentation), leadership, consulting, influence, and negotiation skills.
Mastery in English and local language as well as other languages as required.
Ability to lead complex process improvements using industry standard quality improvements tools and concepts, and has thorough understanding of change management processes and procedures.
Excellent program management, problem solving, and analytical skills, and the ability to execute a program within the scope of overall strategies.
Strong financial and business acumen.