Senior Full Stack Software Development Engineer (f/m/x)
NortonLifeLock
Bucharest, Armand Calinescu Street, ROU
2 zile în urmă

The Challenge As a member of the Avira / BullGuard Customer Service Unit, you will design, implement and improve on our software tools and highly available infrastructure stack.

You constantly interact with and support a cross functional team located across two locations (Bucharest, Romania and Tettnang, Germany) to proffer and execute the best solutions to a diverse set of interesting business problems which directly impact millions of customers daily.

You evaluate requirements with your team members in order to provide the tools that facilitate the world class Avira / BullGuard customer support experience.

The Team You would be working in a cross functional team, reporting to the Manager, Business Analysis & Second Level Support.

Your team consists of Project Managers, System Integration Specialists, Software Engineers, Business Operations / Intelligence Analysts using Python, NodeJS, AWS, PHP and React to release high quality software products, integrations and maintain an infrastructure stack that includes our omni-channel customer service system, a self service website and a diverse array of customized contact channels.

The team is also responsible for designing and maintaining a highly available data warehouse on AWS Redshift as well as all Business Intelligence reporting.

What you will do Take technical ownership of our Self Service Website Develop new features and maintain existing applications, integrations and custom tools in Python and JavaScript Support and work closely with the Business Analysts to support internal customers (unit management team, first & second level agents, retention team, etc) Assure end to end code quality and reliability Develop systems that cater to providing a positive customer support experience and driving improvements to customer satisfaction Preferred Qualifications You have the ability to think out of the box and your strong will to pursue the right solution through extensive research inspires others and invigorates projects Your independent solution finding skills are complemented by your ability to learn from others You are data driven and you are naturally strong in analytical and conceptual thinking Taking initiative and approaching the business with your ideas is one of your strengths You see opportunities and embrace failure - you always find solutions to deliver the best-in-class services Experienced in analyzing and gathering requirements across all hierarchical levels Strong knowledge in developing with JavaScript and Python in the backend Experience in developing modern user interfaces - React experience is a plus Strong experience in architecting software on AWS architecture is required Working experience of Data Warehouses (Redshift, Snowflake, etc) is a strong plus Words like Agile, Scrum, CI / CD, unit testing, A / B testing are not just buzzwords to you Competent knowledge of the English language in a business environment is required NortonLifeLock is proud to be an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees. All employment decisions are based on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy (including childbirth or related medical conditions), genetic information, disability (physical or mental), medical condition, marital status, sexual orientation, gender identity or gender expression, military or veteran status, or any other consideration made unlawful by federal, state, or local law.

NortonLifeLock strictly prohibits unlawful discrimination based on such protected characteristics and seeks to recruit the most talented candidates from diverse cultures and backgrounds.

We also consider for employment qualified individuals with arrest and conviction records. In addition, NortonLifeLock will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Learn more about pay transparency. EEO is the law. Applicants and employees of NortonLifeLock Inc. are protected under Federal law from discrimination.

See the EEO poster and supplement.

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