VP, Infrastructure Services
6 zile în urmă

VP, Infrastructure Services

Reporting to the Chief Information Officer (CIO)

Location : London

As a key member of the IT leadership team, this position is responsible for creating and delivering industry leading Infrastructure Services to Finastra’s partner organizations and clients.

This crucial role is accountable, end-to-end, for engineering and operations for all Infrastructure / Data Center services, including : Active Directory, Windows, Linux, Storage, Backup, Monitoring, 24x7 Network Operations Center, Middleware, Database, IT Risk & Controls, Voice / Data Networks and Monitoring teams.

This leader will partner with Strategy & Architecture, Client Delivery Management, End User Services and product colleagues to develop and implement policies, processes, tools, training, and knowledge systems required to meet IT service excellence objectives.

You will be accountable for defining KPIs and creating consumable metrics reporting, identifying trends, driving stability and improvement programs, performing root cause analyses and working across the entire firm to deliver a best-in-class experience.

Key responsibilities

  • Manage organization of >
  • 200 infrastructure engineers and operators across all core Infrastructure technologies, including (but not limited to) : Active Directory / Windows, Unix, Storage, Backup, Middleware, Database, Voice & Data Networks, Monitoring, IT Risk & Controls and 24*7 NOC.

  • Develop and execute transformation projects to drive cost efficiencies via increased automation, including : Data Center Rationalization, Cloud Migration, Platform standardization, Service provisioning automation, Configuration Management, SD-WAN implementation, improved monitoring and telemetry, etc.
  • Partner with Product, Sales and Strategy / Architecture teams to deliver client installations of the firm's flagship products - both on client premise and hosting within Finastra datacenters.
  • Partner closely with the firm’s CISO organization to drive improved security controls across the enterprise. Provide thought leadership in creation of the IT Risk and Controls agenda drive increased risk focus across all Infrastructure disciplines.
  • Provide governance and oversight ensuring audit and regulatory compliance.

    Required Experience :

  • Minimum 15 years’ experience managing large scale infrastructure organizations in a 24x7 mission-critical enterprise environment.
  • Detailed proficiency of core Infrastructure technologies, particularly Operating Systems, Networking and Database.
  • Strong Expertise in current industry trends, including Agile, SRE, DevOps, Cloud technologies, etc.
  • Must have strong proficiency and demonstrable experience in driving transformational change in large organizations, driving automation, cost efficiencies and risk reduction.
  • Excellent interpersonal written and verbal communication skills. Must be able to communicate effectively at all layers of the organization from C-Suite to hands-on technical personnel.
  • Must be able to build consensus amongst partner orgs, influence teams, etc.

  • Must possess strong customer service orientation & the ability to lead and motivate teams in a dynamic, fast-paced, global environment
  • Strong working knowledge of global financial services regulatory requirements and experience interfacing with regulatory agencies.
  • The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

    Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.

    If you need assistance or an accommodation due to disability please contact your recruitment partner.

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