Global Service Architect - SAP
Timisoara, Timis, RO
‎în urmă cu 6 ore

Atos is a global leader in digital transformation with 120000 employees in 73 countries and annual revenue of 13 billion euros.

European n 1 and key player worldwide in Cloud, Cybersecurity and High-performance Computing, Atos is the Worldwide Information Technology Partner for the Olympic Games and serves clients across all business sectors.

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  • The Global Service Architects shall act as the end-to-end technology interlock between the Delivery Units and other Managed Services key roles like GADP, CTO, Portfolio as well as the Clients.
  • They will work together within the GBU Management team to be accountable and proactively develop the Services to maximize customer satisfaction and to minimize the Atos cost structure by aligning the GBU to the Atos standard delivery reference model where practical.
  • Jointly manages the Technology Plan (strategy of the service) in accordance with Global Architecture and Delivery Processes (GADP)
  • Actively participates within the Global Service Architecture forum
  • Defines and implements the Strategy including the related key initiatives of his service domain within the Tower
  • Defines and manages Service Innovation roadmaps based on that Strategy in collaboration with global roadmap managed by GADP
  • Contributes service specifics into end to end delivery process blueprints
  • Works together with the GADP Architects, Portfolio Teams, Sales office and CTO and researches current market technologies to design cost-effective solutions that meet current and foreseeable customer requirements
  • Creates analysis (strategies, markets, competitors, organizations, processes, etc.) as well as presents the results to executive management levels to promote innovative strategies
  • Builds and maintains technology partnership with the vendors
  • Position and be the advocate for the Atos service portfolio
  • Defines Tower service catalog in collaboration with GADP and business operation support and aligns with portfolio
  • Team Leadership

  • Preparing and conducting of workshops, meetings, training, etc.
  • Coordinates Global Technical Architects and Service Process Owners community within his service domain
  • Coordinates international teams of various technology disciplines to find solutions within highly complex IT landscapes
  • Validates Expert Level judgment from MySkills and continuously enhance the global expert community
  • Provide technical guidance to the Local Service Architects and delivery units where appropriate :
  • Screens and escalates design and architecture issues, as required
  • Acts as the end-end technology interlock between the Delivery Units and other Managed Services key roles like GADP, CTO, Portfolio as well as the Clients.
  • Develops and delivers presentations on technical solutions to GBU stakeholders and technical personnel.
  • Communication cross technology disciplines
  • Hosts monthly global operations manager meeting to talk automation, processes, standards, KPIs and its progress
  • Captures and communicates Service Domain specific best practices and lessons-learned using Atos knowledge management tools and professional relationships.
  • Responsible for service release management incl. definition & maintenance of Work Units (WU’s) and implementing service standardization as well as validate solution deviance to standard within Tower
  • Aligns to compliancy requirements for internal standards and to be compliant with generic customer & regulatory requirements
  • Improves quality and costs for services, incl. defining service specific KPI’s, related to his service domain
  • Benchmarks his range of services with market for price and quality
  • Interfaces :

  • Global Service Architects and Global Architecture and Delivery Processes teams
  • Portfolio Manager
  • Chief Technology Officer
  • International Delivery and Architecture teams
  • Senior management levels to CxO translating business needs to technology requirements
  • Small to medium project teams of ATOS or Suppliers to construct architecture solutions and designs within the context of a project
  • Technical Skills

  • Solution Design - Complex multi-discipline solutions including cost and market pricing
  • Deep Technical skills in at least one of the following disciplines :
  • SAP (NetWeaver, SAP HANA, SAP Mobility)
  • Knowledge of contractual solutions commonly used within Outsourcing (Understand main concepts of an Outsourcing contract terms and definitions)
  • Proven documentation skills for Architecture and Technical design standards equivalent to TOGAF Level 2 or above
  • In-depth technical understanding of different portfolio elements and their interdependencies
  • Project Management Basics
  • Soft Skills

  • Ability to work independently and self-motivated
  • Ability to communicate at senior levels within the organisation and to the customer up to CxO level through both oral and written means
  • Ability to construct and present solutions, findings and outcomes to both Technical and Management levels so that both teams understand the concepts proposed
  • Architecture at a senior or enterprise level encompassing elements of team or project leadership
  • Your Application

    If you wish to apply for this position, please click below to complete our online application form and attach your CV in either Word, rtf or text format.

    Atos does not discriminate on the basis of race, religion, colour, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.

    We are committed to making reasonable adjustments to the applications process for people with disabilities.

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