Technical Project Manager
Bucharest, Romania
2 zile în urmă

Expected abilities :

  • Technical background (4+ years previous experience in a software development company);
  • A background across one ofthe following software disciplines : development, business analysis, QA;
  • Technical skills : Windows, networking, remote control software (TeamViewer, UltraVNC, LogmeIn, etc.) and CRM solutions (JIRA / Confluence), HTML, XML, JSON, webservices;
  • Fluent in English, both spoken and written.
  • Job Description

    Role for BUILD (new solution in country) :

  • Provide training into Acrelec software solutions to the point of being autonomous into their setup in lab or presentations to prospective clients;
  • Get training into client’s solutions (eg POS solutions, CRMetc.), that we need to build interfaces with;
  • Organize and participate to solution localization, involving translation but also any fiscal requirements or common functionality in the market;
  • Act as a single point of contact with third-party vendors in each country, over integration projects (eg payment systems), building labs, attend certification processes;
  • Provide a pre-sales support role for projects involving software, including building / operating demos.
  • During a project phase :

  • Be the main customer contact for software changes and actually implement the changes in different software modules; (is directly involved in the technical implementation of each solution);
  • Formalize requirements for new projects or any software changes and provide follow-up client side, with updates of planning and workload estimates accordingly;
  • Create and coordinate acceptance tests of a new software delivery (or every time it is required) and ensure they are validated and formalized with customers;
  • Implement the end-to-end solution for each country.
  • When a solution is ready to go in production (RUN) :

  • Leads implementation and rollouts maintaining a permanent contact with customers and their needs from both technical and project perspective;
  • Provide functional / technical training to the local support teams;
  • Act as an escalation point for any software related issues in the market;
  • Open and follow-up all software related incidents with the product team;
  • Write and localize user functional documentation and create any other documents required during the project phase.
  • Apply here

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