Instructor Resourcing Agent
Conduent, Inc
Iasi, Iasi,Romania
6 zile în urmă

COMPANY OVERVIEW :

Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience.

We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning Conduent manages and modernizes these interactions to create value for both our clients and their constituents.

JOB REQUIREMENTS

  • Familiar with and proficient in use of Microsoft Excel, computer literate
  • Fluency in English (oral and written)
  • Familiar with project management methodology, management of the project plan tasks, setting out of objectives (would be a plus)
  • REQUIRED SKILLS

  • Attention to details and accuracy in his / her work;
  • Positive attitude;
  • Able and eager to work in a team and in a dynamic environment;
  • Able to work with deadlines;
  • Analytical and synthetic thinking;
  • Ability to prioritize and manage the work volume;
  • Authority and sense of responsibility;
  • Operational and organizational intelligence;
  • Two or more years of experience acquired in a work environment in which the customers are of highest importance;
  • Experience in managing projects and abilities related to financial risk (would be a plus);
  • Ability to work in a team and excellent communication skills;
  • Analytical abilities focused on problem solving;
  • Excellent communication abilities both orally and in writing;
  • Ability to influence, negotiate and lead a business conversation with any of the parties involved (would be a plus).
  • GENERAL DESCRIPTION OF THE JOB

    An Appraiser of Suppliers and Training Programs :

  • Manages on a daily basis in an efficient manner the identification requests of external trainings :
  • o Evaluates the information received and the trainee requirements;
  • o Makes sure that the information is correct in all the processes of supplier management;
  • o Manages on a daily basis the contact with the training brokers and external suppliers.

  • Keeps in touch with the training management team :
  • o Makes sure that the tasks and responsibilities in sales and training management are accurately assigned;
  • o Monitors closely together with the training management team the reservations of the courses and the records;
  • o Offers guidelines to the training management team from the point of view of responsibility regarding the management of sales.

  • Keeps in touch with the divisions of the customers :
  • o Learning and development departments;
  • o Customer trainees.

  • Problem / request solving :
  • o Trainee requirements;
  • o Supplier / broker requirements.

  • Makes recommendations for improving the process :
  • o For the existing processes;
  • o For new processes.

    Organization Learning & Development

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