Customer Service Specialist
Kudu Industries Inc
Câmpina,Romania
11 zile în urmă

We currently have an exciting opportunity for a Customer Service Specialist to join our team in Campina. Day to day you can expect to coordinate the Sales Orders and address the client’s requirements in an on time and cost effective manner.

Key Responsibilities : Process sales orders until Delivery Note in SAPEnsure customer requests are communicated to all responsible functions through SAP Sales Order& Bills of Materials.

Perform Sales Orders backlog monitoring on a weekly basis and follow-up until order is deliveredProvide Sales Orders status update reports to customer / outside sales with support of operationsPerform contract review between customer PO and Cameron quotationEnsure all customer requests are efficiently addressedApply and respect all quality activities and processes related to the position, according to customer requirements and Quality Management SystemParticipate in all trainings sessions organized in Sales Team also Six Sigma Training session and submit suggestions for improvement related to its own work place and events that may affect Bid QualityUnderstand the customer requirements by participating in customer meetingsAnswer standard technical and / or Commercial questions from the customerOther responsibilities may be assigned to meet company business needs

  • Process sales orders until Delivery Note in SAP
  • Ensure customer requests are communicated to all responsible functions through SAP Sales Order& Bills of Materials.
  • Perform Sales Orders backlog monitoring on a weekly basis and follow-up until order is delivered
  • Provide Sales Orders status update reports to customer / outside sales with support of operations
  • Perform contract review between customer PO and Cameron quotation
  • Ensure all customer requests are efficiently addressed
  • Apply and respect all quality activities and processes related to the position, according to customer requirements and Quality Management System
  • Participate in all trainings sessions organized in Sales Team also Six Sigma Training session and submit suggestions for improvement related to its own work place and events that may affect Bid Quality
  • Understand the customer requirements by participating in customer meetings
  • Answer standard technical and / or Commercial questions from the customer
  • Other responsibilities may be assigned to meet company business needs
  • Minimum Job Qualifications

    Education : Oil and Gas / Technical University degreePrevious experience in similar role / process engineering / manufacturing environmentEnglish language at least intermediate levelMS Office : Word and Excel (at least intermediate level)SAP experienceAnalytical skills By submitting your CV you indicate your consent for Cameron -

    a Schlumberger Company, Schlumberger or OneSubsea to process your personal details in relation to potential job vacancies.

    Your details will be processed in accordance with the Data Protection Act 1998.

  • Education : Oil and Gas / Technical University degree
  • Previous experience in similar role / process engineering / manufacturing environment
  • English language at least intermediate level
  • MS Office : Word and Excel (at least intermediate level)
  • SAP experience
  • Analytical skills
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