Agent L1 Service Desk with German
Job type Full Time
Sector : IT / Technology
000000232236 Posting date : 17 Aug, 2018 Apply Save job Your day to day :
Ensure timely and effective resolution of end-user IT related issues
With these activities you will have a great impact on our business :
Takes internal customer calls,
Logs, troubleshoots and dispatches IT issues to the next level, with the aim of ensuring quick and effective resolution.
Collects data for internal reporting.
Ensures service level agreements’ fulfilment;
Schedule availability to work in extended shifts, the schedule can be changed based on the business requirements.
With these skills you are a great candidate :
Team working skills
Understanding of solutions and correct management of problem solution
Capacity of taking care of the technical documentation and following the production, experimentation and deployment phase.
Team worker with collaboration
Understanding of client's issues
Sounds like the perfect job? We’ve got even more to offer :
Work from Home You can get to work remotely from anywhere you choose!
Medical and dental services
Dedicated employee phone subscription
Special discounts for gyms and retailers
Annual Company Bonus
You get to work with tried and trusted web-technology
Getting in on the ground floor of an technology changing company
The future is exciting.Ready?
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