Service Administrator with Italian
Emerson
Cluj-Napoca, Județul Cluj, RO
‎în urmă cu 15 ore
source : Oil & Gas Job Search

Responsibilies :

  • Respond to requests from customers received from the Front Sales Office
  • Using technical information and service rates, produce simple / routine sales quotations (using templates) for repairs, education and engineering services.
  • Update all quotation systems and ensure follow up is done for quotations sent.
  • Take ownership for customer orders received against quotations and verify them for accuracy.
  • Enter orders into the sales order processing systems ensuring all data is checked and accurate.
  • Take ownership for factory repair and other service issues.
  • Take responsibility for invoicing customers once orders are complete.
  • Liaise with Service team to inform about the status or possible challenges regarding received orders.
  • Treat invoices in order to split expenses on cost centers.
  • Makes sure all tools are managed with accuracy and stores all historical data.
  • Respond to queries received from Service team or customers on a timely and professional manner providing regular updates.
  • Interacts with 3rd party suppliers regarding the purchase of certain 3rd party items, if needed.
  • Provides all other administrative support as needed, at request from remote and local managers.
  • Work with schedulers to ensure scheduling of Service engineers.
  • Effectively prioritize administration duties to ensure requests are dealt with appropriately.
  • Requirements :

  • College / University Degree
  • Min 2 years’ experience in administration type tasks
  • Languages spoken : English - advanced, Italian - advanced
  • Great communication and organizational skills
  • PC literate
  • Knowledge and / or experience in using ERP / MRP systems is a plus.
  • About Emerson

    Our Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs.

    Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.

    Emerson, a Fortune 500 company with $17.4 billion in sales, more than 20 Innovation, Solutions & Engineering Centers, and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers.

    Whether you're an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you'll find a variety of opportunities at Emerson.

    Join our team and start your journey today.

    Recommended Skills

    Material Requirements PlanningQuotationsSchedulingOrder ProcessingEnglish LanguageItalian (Language)

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