How would you
like to work in IT , toying with cutting edge technologies and enjoying
your life? At Orange Services , it’s possible!
As one of the
largest IT Hub within Orange Group,
we are working internationally for both Orange corporate functions and country
operations. Through a unique combination of know-how and expertise, our teams
provide a broad range of IT & Business
you from the safety of your home and we’ll prepare you for the challenges of
this period for the time being, our activity is carried out remotely.
Come closer to #LifeAtOrange !
What we're looking for
We are looking for a BI Business Analyst who will continuously improve the structure and efficiency of existing BI&CRM systems by analyzing customer needs & requests.
In your daily activities you will partner with clients by advising them how to use information technology in order to meet their business objectives or overcome problems and perform implementation cost analysis for new features.
projects deployment teams in particular on the following streams :
Incident and Information Request Management,
Tools Users Management
of Excel macros using VBA
and execute SQL requests
issues related to data and identifying the root cause or escalate to next level
and handle customer complaints or any major incidents; ensure that end-users
have no longer questions after the incidents are closed.
data quality checks, report errors and provides solutions for data quality
project knowledge to main point of contacts in the agreed time frame
What you need to know / have
Professional Know-How :
experience in working with BI solutions; Tableau knowledge is a plus
Unix / Linux, SAS, Teradata
Databases and SQL
and English : mandatory
knowledge : advanced level
troubleshoot issues related to data and escalate to next level.
writing Excel macros is considered a plus
Communication, Presentations, Customer facing skills
Education or equivalent
University degree in Cybernetics, Economics,
What's in it for you
Services is about bringing together people and technology. We make
work for a #TopEmployer company.
You could be part of an organization
where great colleagues and team spirit support your professional
and let’s have a remote-talk.