The Systems Configuration Analyst is responsible for working within the Scaled Agile Framework in order to define, build, test and deploy configuration changes in the Oracle CRM Sales Cloud application.
Analyze business requirements and investigate potential solutions from a systems configuration perspective
Collaborate with system analysts and architect to ensure solution meets business requirements and supports architectural integrity of the system
Develop and document technical configuration changes by using built in tools as well as Groovy scripting when required (e.
g. trigger scripting, workflow conditions)
Collaborates with global technical teams in order to implement and deploy changes in the system
Produce and maintain Environment Configuration Specifications and offer Knowledge Transfer presentations to the Operations Team
Understand, document and support system integrations
Experience and Qualification :
BS / BA degree in Computer Science, Mathematics or equivalent work experience
Oracle Sales Cloud Administrator Essentials certification preferred
2+ years of work experience in a heavily used, highly available, 24x7 enterprise platform
Knowledge in systems such as Oracle CRM or similar Sales and Marketing Systems
Basic knowledge with CX Cloud suites (Sales Cloud, CRMOD, Service Cloud, Eloqua, etc..)
Ability to work occasional weekends and some extended hours to support Release Schedules
Written and Spoken English skills in a technical environment
Analytical skills and proficient thinking
Experience with Agile / Scrum framework and standard methodologies
Experience with understanding and interpreting requirements specifications
Experience with Microsoft Office.