Your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity and your best true self to your work.
Here, you’ll match your ingenuity with the latest technology to make incredible things.
In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.
In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.
Every day is a process of growth, being responsible of :
Verify Purchase request quality and correct buying channel;
Align with requestors on missing details and completion of purchase request;
Create Purchase requisitions;
Resolve any PR / PO related issues or enquiries;
Execute PO change activity, work with the business line;
Support the client with different administrative activities;
Provide consistent support to customer;
Initiate follow-up calls;
Coordinate with requestors / Strategic Buyers for incident resolution;
To answer incoming calls in the required time
To provide timely, accurate and relevant service related information in order for them to be delighted;
Solves problems largely by precedent with referral to detailed instructions / procedures;
Escalate customer issues as required to Supervisor;
Recommend updates to procedures and user guide to team lead;
Escalate any vendor disputes;