This is an external staff position. Your employer will be a third-party supplier, in service for Microsoft.
Microsoft Community serves over 1 billion customers a year on Answers.Microsoft.com and responds to over half a million incoming questions in 24 languages.
Our aspiration is to create a world-class community that empowers and helps customers so that they can achieve more with their Microsoft products.
You will be joining a passionate team of community experts who create the strategy, standards, technology and cost-efficient operations that deliver that vision.
We are looking for a natural relationship builder with strong communication skills and a desire to connect with many people.
This is a position that requires online charisma and character, but also an ability to be very understanding, exuding patience and positivity.
You will be part of a team that engages directly with community members to recruit, enlist, train, and facilitate quality content across eight languages.
Fluency in multiple languages is essential.
Having the best interest of the community members at heart, you will make it easy for them to engage, be successful, and quickly find what they need.
Your efforts will grow the number of visitors, monthly active users, volunteer contributions, questions, and answers.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.