Customer Service Representative-Temporary position
Bucharest, Romania
15 zile în urmă

Job Description

Alcon Pharmaceuticals as the global leader in eye care is helping people see the world better through advanced surgical and vision care products.

We serve eye care professionals and their patients in more than 180 countries, reaching 90% of the globe, to help millions of people see the world better with clarity, color and beauty.

We are seeking for applications for temporary position till end of October 2019, to enhance our Customer Service Representative Team.

The CS Representative needs to :

  • ensure continuous availability of our products in the market by processing customer orders, accurately and in due time;
  • offer support to customers and sales team by providing information;
  • create reports;
  • maintain databases and master data;
  • offer support to technical team with documentation and system related activities;
  • Minimum requirements

    The colleague we’d like to have should be driven by the pleasure of helping others and seeing the job done at the end of the day.

    If you find yourself described by the following soft skills :

  • High level of attention to details, very organized person;
  • Hard worker, able to handle multiple tasks under pressure of time;
  • Customer oriented willing to help internal and external customers;
  • Good team player;
  • Good communication skills written and verbal;
  • Easy to learn new things;
  • And if you say Yes to these hard skills while owning a University degree :

  • Experience in a customer service / order management environment;
  • ERP system usage and MS office proficiency;
  • English medium level for written and spoken;
  • Romanian - mother tongue;
  • Then you may be the one we are looking for!

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