Oracle IT Technical Analyst
Emerson Electric Co
Cluj-Napoca, CJ, RO
3 zile în urmă
source : equest

By joining us as an Oracle IT Technical Analyst you will be responsible for carrying out production support for the global Oracle ERP Instance for Emerson Automation Solutions.

Requires expert skills in Oracle release 12 Supply Chain Management Suite, with an emphasis in order management.

This role requires skills in analysis, issue resolution, troubleshooting and communication. If this sounds like an interesting job for you, then join our team in Cluj-Napoca, Romania! In this role you will :

  • Provide first line support for business applications responsible for Trade Compliance, Shipping and Inventory planning (Trax, Ultriva and Tradesphere) applications to ensure any issues are resolved in a timely manner
  • Provide post go live support for the above-mentioned applications and their integration with JDE and Oracle EBS
  • Support the continued improvement / enhancement of the applications and the implementation of these within the Emerson Automation Solutions sites
  • Work with the technical teams to develop / change code as part of Support break fix and test proposed changes to existing functionality
  • Maintain a broad knowledge of business processes and serve as in-house consultant regarding software development necessary to solve complex business needs and objectives across multiple functional user groups
  • Assist in research and feasibility studies of evolving technologies
  • Work on the assigned tickets (incidents and requests) and maintain the agreed SLAs
  • Develop user training material
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