NOC Engineer
3 zile în urmă

Job Ref. Number : 9160363519946

  • 24 7 Network Surveillance and technical support across dual-vendor 4G RAN network, single-vendor 5G, and related transmission network components.
  • Ensuring sites are accepted into the network within SLA and as per TTO acceptance processes in place from 3rd Party Management Layer.
  • Maintain open and regular communications with internal service operations teams, including Service Desk, Incident Mgmt, Problem Mgmt and Back Office teams, to ensure continuous service improvement.
  • Monitoring during FOA activities to verify compliance of the solution as per agreed criteria.
  • Testbed Support
  • Preventive and corrective maintenance
  • Drive testing and benchmarking analysis
  • Emergency Reinstatement Management.
  • Existing network alarm and faults collection before Huawei swap
  • Routine Tasks (e.g. monitoring Huawei network elements, undertaking system backups and health checks)
  • Provide fault analysis to support for equipment hardware problem escalation and improve implementation procedure.
  • Required compentencies

  • BA / BSc degree in Engineering or Computer Science
  • At least 2 years experience in a NOC / NMC environment.
  • Experience with U2000 highly advantageous.
  • Experience of service management tools. Use of BMC Remedy and Mycom OSI would be an advantage.
  • Fluent English spoken and written
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